External Support

Some external support available to support your physical and mental wellbeing. 
. Click on each topic to see an overview of what each one is and see some useful tips including some links to external sites. 
Use the menu bar below to navigate to your chosen area.



In times of crisis, help is available

If you need urgent help as you are in mental health distress, then there is always someone you can call.

Mental Health Crisis Line is available 24 hours a day, 7 days a week by calling 0800 953 0110. It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services ring it if you need to access services or for advice about someone who needs treatment/support.

Mental Health Crisis Line

A Wellbeing Helpline & Texting Service, is also available Monday to Friday 7pm – 11pm and Saturday to Sunday 12pm – Midnight staffed by volunteers and those with lived experience, that offers emotional support, ring if you want to chat about your mental health or are lonely. It can be contacted on 0800 915 4640 or by texting ‘Hello’ to 07860 022846.



Child and adolescent support and help enhanced response team (CASHER team)

The CASHER team is an out-of-hours service for mental health support for young people.

Who is it for?

The service is for children and young people (up to age 25) who have worries about their mental health and other issues. 

When is it open?


  • Monday to Friday from 5pm – 10pm
  • Saturday and Sunday from 10am – 8pm
  • This includes weekends and bank holidays, including Christmas day and Easter Sunday.

What do they do?

The team meets with children and young people to discuss ways of improving how they feel. The team normally completes an assessment and communicates this with other people involved with the service user’s care eg GPs and schools (with consent of the young person).

Groups ( REACH-OUT Groups ) are run in two community locations:

  • Blackpool: Tuesdays 6pm – 8pm at Talbot and Brunswick Family Centre, Gorton St.
  • Fleetwood: Wednesdays 6pm – 8.30pm at Milton St Youth Centre (the Zone).
  • Weekend Drop-In Clinics are held 2pm – 3pm Saturdays and Sundays at the Meeting Room, Fylde Coast  Birth Centre, Blackpool Teaching Hospitals.


Why do we need a CASHER team?

The CASHER team carries out assessments with children / young people and after discussion / agreement with the young person, we will always try to put a meaningful plan in place to support the service user. Signposting and referrals to other services is part of the role of the CASHER team, these include: CAMHS, YoutherapY, NCompass, A.C.E, Headstart, UR Potential.

How do I contact the service?

CASHER phone line: 07810 696565 (within shift hours ) If the team is not on duty, please email:


Tel: 01253 955858

YoutherapY, Talbot and Brunswick Children’s Centre, Gorton Street, Blackpool, FY1 3JW

If for any reason you are not coping and need someone to talk to, you are welcome to attend the drop-in sessions. Drop in times are Wednesday afternoons between 3.30pm and 5pm.

What is YoutherapY?

At YoutherapY we offer therapy to young people aged 11-25 years:

If you have found yourself in a situation that makes you feel anxious, unhappy, confused or angry.

If you are aware of a behaviour you would like to change.

If you are experiencing problems with situations in your life e.g. pregnancy, termination, sexuality, abuse, bereavement, family issues, self-harm etc, you may benefit from therapy. These are just some examples of why people come for therapy.

We are here to provide a safe, confidential environment for you to explore those issues.

With immediate effect, there will be extra YoutherapY drop-in counselling sessions (for the under 25-year-olds) available as follows:


  • Monday on the second floor of Whitegate Health Centre between 2pm and 4pm.  These sessions will run until 23rd August.
  • Tuesday at Connect 2, 26 Talbot Road between 2pm and 4pm.  These sessions will run until 27th August.
  • Wednesday at Connect 2, 26 Talbot Road between 3pm and 5.30pm.  This is the longstanding session that we are all aware of.


Supporting Minds (Available to anyone registered with a Blackpool GP)

Self Referral is available. 01253 955700 


Supporting Minds is Blackpool’s Improving Access to Psychological Therapies service. 

This service is for anyone who is experiencing any of the following…. 

  • Feeling anxious 
  • Feeling depressed
  • Experiencing feelings of panic
  • Finding it hard to control worry 
  • Feeling low
  • Feeling stressed
  • Experiencing high levels of anxiety on social situations
  • Struggling to come to terms with or experiencing flashbacks or traumatic events
  • Obsessing about thoughts or stuck in repetitive routines
  • Fear of specific objects or situations

Treatments that are available with their service…

  • Cognitive Behavioural Therapy (CBT)
  • Counselling
  • Guided self-help
  • Eye Movement Desensitisation and Reprocessing Therapy (EMDR)
  • Stress control courses
  • Online CBT


Mindsmatter services provide psychological interventions such as self help-materials, groups, workshops and 1.1 therapy to people aged 16 and above registered with a G.P.

Self Referral is available 

01253 955943


 Please note that Supporting Minds and MindsMatter are Non Urgent Services.


Are you struggling with the challenges of life? We all sometimes are overwhelmed by how we feel

You are not alone!

Support is available at the Light Lounge

Monday-Friday 4pm-11:30pm

Saturday- Sunday 11am-11:30pm

01253 477 745 / 07741834840



Is a flexible online programme that can be accessed anywhere, anytime and is designed to help you learn techniques to overcome symptoms of low mood and anxiety.  The idea of this programme is that you can work at your own pace, with regular reviews from your supporting Therapist who can help to guide and motivate you through the programme. It consists of evidence based techniques based on Cognitive Behavioural Therapy (CBT), which are recognised to have a positive impact on low mood and anxiety.  You will need to have an email address and access to a computer / laptop, or smartphone.


For anyone in crisis anytime and anywhere, there is the shout text service.

It is a free UK 24/7 text service and is a place to go for immediate help, where you’re listened to by a trained Crisis Volunteer.  Text Shout to 85258 or see https://www.giveusashout.org/ for more info. 


Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use 

Whether you’re feeling sad, anxious, or finding life hard, know that you are not alone.

Our community is here to support you through anything. Big or small.



Thinking of Suicide?

Papyrus HOPELINEUK. If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697 www.papyrus.org.uk


Get support. Take control. Feel better.

A safe community to support your mental health, 24/7

A vibrant online community where members can support each other. Access 24 hours a day, 365 days a year. Creative tools to help express how you’re feeling with a wide range of self-guided courses to do at your own pace  www.togetherall.com


The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

If you’re under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm), request support by email using this form on The Mix website or use their crisis text messenger service. ttps://www.themix.org.uk/


Looking after your mental health

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.

Feeling stressed, anxious, low or struggling to sleep?



Find help

Whether you want to know more about how you’re feeling, get information about a mental health condition or know what support is available to you, our guides can help.



Crisis services and planning for a crisis

This guide explains what mental health crisis services are available, how they can help and when to access them. It also explains how you can plan for a crisis. If you’re feeling in crisis right now, see our emergency advice.